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Privacy Policy

Effective Date: 6/15/2026 Virtual Closet Designer (“we,” “us,” “our”)

Virtual Closet Designer provides virtual design services, client consultations, and designer training to independently owned closet companies (“you,” “your,” “your company”). This Privacy Policy explains how we collect, use, store, and protect information when you or your clients engage with our services or visit our website.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Identification Information

We collect basic contact details needed to communicate with you and your clients, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • General location (city/state)

This information allows us to coordinate projects, schedule virtual design meetings, and deliver services.

B. Client Project & Measurement Information

To create accurate and customized closet designs, we collect project‑specific materials such as:

  • Closet photos and videos

  • Measurements and sketches

  • Floor plans

  • Storage needs and organizational challenges

  • Notes provided by you or your clients

  • Inspiration images or preferred styles

This information is used solely for design development and project execution.

C. Design Profile Information

We collect information related to your clients’ design goals and preferences, including:

  • Lifestyle needs

  • Wardrobe habits

  • Preferred materials and finishes

  • Color preferences

  • Organizational priorities

This ensures each design reflects the client’s functional and aesthetic requirements.

D. Company & Designer Training Information

If you request designer training services, we may collect:

  • Designer names and contact information

  • Experience levels

  • Training needs

  • Preferred design methods

  • Internal processes or standards you wish us to follow

This allows us to tailor training sessions to your company’s workflow.

E. Billing & Payment Information

We collect billing details necessary to process payments, including:

  • Billing address

  • Payment method details (processed securely by third‑party payment processors)

  • Purchase history

  • Service selections

We do not store full payment card numbers or sensitive financial data.

F. Communications & Scheduling Data

We collect information from:

  • Emails and messages

  • Consultation notes

  • Scheduling requests

  • Feedback

  • Any communication exchanged between your company, your clients, and Virtual Closet Designer

This helps us manage projects, refine designs, and provide ongoing support.

G. Technical & Usage Data

When you visit our website, we automatically collect:

  • IP address

  • Browser type

  • Device identifiers

  • Analytics data

  • Cookies and similar technologies

This data helps us maintain site functionality and improve user experience.

2. How We Use Your Information

We use collected information to:

  • Provide virtual design services to your company and its clients

  • Conduct virtual design meetings

  • Deliver designer training

  • Communicate project updates and scheduling

  • Process payments and manage billing

  • Improve our website and service offerings

  • Maintain security and prevent fraud

  • Comply with legal obligations

3. How We Share Information

We do not sell or rent your information.

We may share information only with:

  • Third‑party payment processors (for secure billing)

  • Technology providers (for hosting, analytics, and communication tools)

  • Your company’s authorized team members (as needed for project execution)

  • Legal authorities (only when required by law)

All third‑party partners are required to protect your information and use it only for the services they provide.

4. Data Security

We use industry‑standard administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take reasonable steps to prevent unauthorized access, misuse, or disclosure.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve functionality

  • Analyze site performance

  • Enhance user experience

You may adjust your browser settings to refuse cookies, though this may affect site functionality.

6. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access the information we hold about you

  • Request corrections

  • Request deletion

  • Limit certain types of processing

  • Opt out of marketing communications

To exercise these rights, contact us at the email listed below.

7. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

Project files may be archived for quality assurance and future reference unless you request deletion.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from minors. Any client information involving minors must be provided by the parent or guardian.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will reflect the most recent version. Continued use of our services indicates acceptance of any updates.

10. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

Email: michele@virtualclosetdesigner.com Phone: 678-881-8100

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